SUPPORT POLICY ENRICHZ NETWORTH SDN BHD
Enrichz's Code of Ethics: Upholding Respectful Business
Practices
At Enrichz Networth Sdn Bhd ("Company"), we strive to establish a business culture that
fosters respect and honesty among all members. To achieve this, we have created a
comprehensive Code of Ethics that all members must adhere to. Compliance with these
regulations is essential to avoid any negative consequences and promote long-term growth
based on mutual trust and respect between members. Penalties will be imposed on any
member found in violation of the Code, depending on the severity of the breach.
Furthermore, all members must comply with the Direct Sales and Anti-Pyramid Scheme Act
1993, the Company's Regulations, and other relevant local laws and rules. Members are
responsible for understanding and adhering to the relevant laws concerning their business,
as well as the company's regulations. Protection of the members' business and long-term
growth for all parties involved is ensured through strict adherence to the Code of Ethics.
Chapter 1: Enrichz Member Ethics Regulation
As a member of Enrichz Networth, it is essential to act responsibly and comply with the
"Members' Obligations" specified in the Member Agreement and the following provisions:
Article 1: Maintenance of Honor and Dignity
Members must act sincerely and truthfully, with pride and an exemplary attitude, and a sense
of responsibility and community.
Article 2: Compliance with Ethics Regulations and Enforcement Regulations
Members must familiarize themselves with the terms of the Ethics Regulations, the
Enforcement Regulations, and other regulations, rules, and guidelines. Business must be
conducted based on these regulations.
Article 3: Obligation of Familiarisation with Marketing Plans and Accurate Notification
Members must familiarize themselves with Enrichz's marketing plans and gain knowledge
about the Goods. Sales activities should not involve spreading wrong ideas, and continuous
education and training is necessary. Disciplinary action may be imposed by the Company for
any breach of this regulation.
Article 4: Customer Satisfaction Guarantee
Members must understand the customer satisfaction level with regard to the Goods sold and
take the required measures to ensure that consumers are informed of the quality of the
Enrichz Goods without distortion, false information, or exaggeration. Customer complaints
and return requests should be handled promptly and accurately, following the procedures
specified in Enrichz Networth's official publication, to avoid harm to customers.
Article 5. Penalty of Members in Violation
Sanctions will be imposed on any member found in violation of the company's regulations,
such as these Ethics Regulations and the Enforcement Regulations. These sanctions may
include, but are not limited to, restrictions on damage compensation or purchase of
products, suspension of membership activities, suspension of general commission, and
termination of membership. Upon termination, the terminated member is not allowed to
continue practice of business as a member of the company.
Chapter 2: Operation of Ethical Activities and Suspension of
Membership
The Company reserves the right to investigate all members' activities. Members are required
to fully cooperate during the investigation process.
Regulations for Ethical Business Operations by the Company
Article 6: Prevention of Unethical Practices and Disciplinary Procedures
In order to maintain an ethical business culture and prevent damage to the trust of other
members, disciplinary actions may be taken by the company for any violation of the Direct
Sales and Anti-Pyramid Scheme Act 1993 or these regulations. Members are required to
comply with the company's decision. Disciplinary procedures will follow these steps:
1. Any member, including the Company, may register a violation and provide relevant
evidence.
2. The Company may request the member in violation to provide an explanation and
supporting materials.
3. The Company will verify the facts and investigate the matter. During the inquiry period,
the member may be suspended.
4. The company will notify the member and the relevant parties of the decision and the
sanctions imposed. Any appeal to the decision must be made within reasonable period.
5. If corrective action is required immediately for the member's violation, qualification
restriction may be imposed during the review period before a final decision is made.
6. Members must cooperate with the company during the investigation process; any failure
to comply may result in further sanctions.
Article 7: Types of Sanctions
Violations of the regulations may result in the following sanctions:
1. Membership Termination: Loss of membership
2. Suspension: Membership status is suspended for a certain period of time
3. Suspension with Commission on hold: Commissions are not to be paid for a certain
period of time (paid in a lump sum when the suspension ends)
4. Suspension with Commission forfeit: Commissions do not occur for a certain period of
time
5. Warning: In case of a minor and unintended violation of Enrichz Networth member
prohibitions, Ethics Regulation, or the Management Regulation
6. Caution: In case of a member showing a lack of understanding of the regulations and a
need for training (in cases where the sanctions are accompanied by training
requirements, the Member must complete the training provided by head office)
Article 8: Warning and Caution
A member may be subject to more severe penalties if they receive two or more warnings in
total for violating the membership regulations.